When will my order be delivered?
We ship from Spain and Netherlands. Ordered on workdays before 3:30 PM, delivered the next day. No deliveries on Sunday, Monday and public holidays. Shipments are provided with a Track & Trace code. With this code you can find out where your order is located and when your order is expected to be delivered to you. Tracking code and courier company will be included in the shipping confirmation email.
What are the shipping costs?
We have a fixed fee of € 5.00 for shipping and packaging costs for Spain, Netherlands and rest of Europe.
Do we also ship outside Europe?
Yes, we also deliver outside Europe! For an overview of the countries where we deliver and the respective delivery times, see the table below. As soon as we send the package, you will receive a Track & Trace code with which you can track your package from start to finish.
UK …………………………… 3-5 days
Canada …………………………… 5-8 days
Australia …………………………… 8-10 days
USA …………………………… 5-8 days
Can I provide a different delivery address?
If you know in advance that you will not be able to accept your order at home (billing address), you can also provide us with an alternative shipping address. We will then ensure that your order is delivered to the address you require.
Will my order be shipped discreetly?
Orders via this website are packaged 100% discreetly and neutrally. Vacuum sealed everything no smell no traces. What does that mean? All orders are sent in neutral packaging (so-called “plain box shipping”) including a discreet shipping sticker. In this way, our packaging for outsiders does not show what you have ordered. After all, what you order from us is not someone else’s business.
